I cannot sign in

Troubleshooting

Check the address, wait after too many attempts, and look in spam for codes.

1. Check the email address — it is the one you joined with.
2. Too many wrong passwords pauses sign-in for a while (at most an hour). Wait and try again — or reset your password, which lifts the pause.
3. If you joined with Google, Apple or another provider, use the same "Continue with…" button.
4. If two-step sign-in is on and the emailed code has not arrived, check spam. After a minute you can ask for another; any code from the last ten minutes still works.
5. Too many wrong second-step codes pauses that step too. The page says so: press "Start again" after a few minutes.
6. Forgotten your password? Use "Forgot password?" on the sign-in page.
7. Never entered the 6-digit code when you joined? Then no account was made: join again.
8. If a page says "Requests from your network are paused for a while", our security monitoring has paused the network you are on. Pages still load: try again later or from another connection.