How to report a message or a member

Troubleshooting

Press Report in the conversation. A person on our safety team reads every report.

1. Open the conversation in Messages and press Report (the flag) at the top of it.
2. Choose what is wrong — harassment, pressing for contact details or a meeting, a concern about a young player, inappropriate content, a fake profile, spam or something else — and add a note if it helps.
3. Press Send report. The report records which conversation it is about, so our safety team can find it.
4. A moderator reads every report. To read the conversation itself they must write down why, and you and the other person both see in your access logs that it was read.
5. You do not have to wait: withdraw anything you approved for them (in the conversation or My connections), and delete the conversation from your list with the bin button. They keep their copy; a reported conversation is kept for the moderators.
6. To report a member you have not talked to, write to Contact support and name the profile.

• If anybody is in immediate danger, contact the police first.
• Never put a password or a sign-in code in a report.