I was signed out

Troubleshooting

After 30 minutes without activity you are signed out (15 minutes for staff).

  1. Two minutes before, a message offers "Stay signed in".
  2. A page left open does not count as activity: checking for new messages in the background does not keep you signed in.
  3. Closing the browser also ends your session.
  4. However active you are, a session ends after 90 days — for staff, after 12 hours — and you sign in again.
  5. You may also have signed yourself out from another device ("Sign out everywhere else"), or changed your password.

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