My parent or guardian has not answered
Troubleshooting
Ask them to check spam, or send the link again from the banner.
- The banner at the top of every page shows only a masked hint of the address we wrote to — its ending, like …@….com — so check with the parent or guardian you named.
- Ask them to check their spam folder.
- Press "Send the email again" in the banner. We send at most one reminder an hour, and five in all.
- Until they agree, your profile stays out of the directory and nobody can message you.